End-to-end support for a changing financial technology industry.
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We foster our relationships with our partner banks and are steady in our beliefs that banking is truly about the people.
"They are agile, responsive, and most importantly, open to collaborative innovation."
"You can work through some of these complexities and costs much more smoothly than if you had one of the mega core providers."
"Switching core providers can be daunting, but the Smiley team’s thorough planning and dedicated execution made the process seamless and successful for Cross Bank."
Where people, process, and technology are at our core.
Everything goes back to people. It’s people who write the systems, who install the systems, and who teach the systems.
A strong relationship between partners paves the way for thoughtful integration of technology.
Our technology enables banks to deliver exceptional customer experiences.
We partner with bankers to uncover inefficiencies and make thoughtful decisions that will enhance their customer experience.
There are too many bolted-on-services in bank cores. SIBanking is a unique relationship-based system that allows bankers and customers to work seamlessly within the system without having to navigate between multiple products.
Digital experiences are typically outdated. Customers expect a secure, modern, and flexible way to manage their money from anywhere.
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Product offerings don’t communicate. An API-first model can enhance our bank’s ability to offer modern solutions to your customers.
Branches and platforms perform differently. Bank performance is vital, and you need to make the right decisions with informed analytics.
Vendors feel disconnected. Our bank’s end-user support, network security, server admin, reporting, and monitoring can be centrally focused.
Invoices are confusing and inconsistent. We align simple pricing with our bank's goals, ensuring no surprises each month.
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Smiley Support delivers personalized, high-quality support and technical solutions tailored to each bank’s unique needs, building strong client relationships through prompt and consistent service.
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